Terms & Policies — VelouraCollectShop

Overview

Welcome to VelouraCollectShop. By accessing our website and purchasing from our store, you agree to comply with the following terms and policies.

Products

All products sold on VelouraCollectShop are made through Print On Demand services. Colors, sizes, and designs may slightly vary depending on screen settings and production.

Shipping

Orders are processed within 2–7 business days. Shipping times may vary depending on your location and carrier delays.

Returns & Refunds

Because our products are custom-made, we do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.

If there is an issue with your order, please contact us within 7 days of delivery with photos of the product.

Payments

We accept secure payments through trusted payment providers. All prices are listed in USD unless stated otherwise.

Intellectual Property

All content, designs, logos, and graphics on VelouraCollectShop are the property of the brand and may not be copied or reused without permission.

Privacy

Your personal information is kept secure and used only to process orders, improve your shopping experience, and provide customer support.

Limitation of Liability

VelouraCollectShop is not responsible for delays, damages, or losses caused by shipping carriers, customs, or events outside our control.

Changes to Policies

We reserve the right to update or modify these policies at any time without prior notice.

Contact

For any questions or support, please contact us through our store contact page or email support.